Contact support (email + Discord)
The fastest ways to get help, what to include, and where to post bugs and requests.
Support channels
Pick the one that matches your situation:
- Email (best for billing/licensing): id [at] sulguni [dot] app
- Discord community (bugs + feature requests): https://discord.gg/5F8yx38Rnq
Discord: where to post
If you’re new to the server, start with #basic and we’ll point you to the right place.
- #bugs - report a bug (include steps + macOS version)
- #features - feature requests (use cases > slogans)
- #basic - general questions
- #forum - longer discussions / workflows
What to include (so we can actually help)
- Which feature: Taskbar (and whether Premium Themes is active)
- macOS version (Sulguni requires 11.5+)
- What you expected vs what happened
- Steps to reproduce (1–5 steps, short)
- Whether you granted permissions (Accessibility / Screen Recording / Calendar)
Sensitive info
- Don’t post license tokens or AI keys in public channels.
- If logs are needed, we’ll tell you what to collect.