Account & billing

Trial rules, cancellation, refunds, and where to get help.

Account & billing

This section explains how Sulguni Taskbar and Sulguni Explorer billing works (3-day free trial, auto‑renew, cancellation, lifetime licenses, and refunds) and what to do when something doesn’t look right. Premium Themes Pack is an optional add‑on for Sulguni Taskbar.

What lives in your account

Your website account is intentionally minimal. It’s built for the “admin” parts of your licenses:

  • Downloads — latest Universal DMG installers for Sulguni Taskbar and Sulguni Explorer
  • License Keys — instant copy for Taskbar, Explorer, and Premium Themes
  • Billing — switch to Lifetime, cancel subscription renewal, or manage PayPal Autopay
  • Activated Macs — see and sync your linked macOS devices
  • Support — direct email and Discord entry points

Open account: /account

Start here

If something looks wrong

Common fixes before you email us:

  1. Confirm you’re signed in with the purchase email.
  2. Reload /account once (right after checkout there can be a short sync delay).
  3. Open Billing and use Cancel subscription if you want to stop renewal, or Manage PayPal billing to review the subscription in PayPal.

If it still doesn’t match what you expect, email support and include the purchase email:

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